Practical Reviews

Mediators Lack Decision-Making Authority During Intermediations


The Intermediation Program at the University of Pittsburgh Medical Center (UPMC) hires independent mediators on a case-by-case basis to help mediate conflicts between care providers and patients and/or their families. The panel of mediators consists of 12 individuals who represent different demographics as well as geographic locations in the state. Patients and families can select anyone from the panel to serve as a mediator. One mediator on the panel has had less formal training i more...
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