Practical Reviews

Intermediation Allows for Open Conversation -- No Lawyers Needed

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The University of Pittsburgh Medical Center (UPMC) manages ongoing patient grievances that are not part of a malpractice claim through their Intermediation Program. Patients are made aware of the program in a few different ways. Media coverage has provided the public with some awareness of the program. Detailed information about the program can be found at under the Patient Relations section of the "Patient and Visitors" tab. Here, a motivated individual can learn about th more...
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